A gap and Italian ‘fun’

January 28, 2005 by Alex P Roe · Leave a Comment · Filed under: Travel

Busy week. Not had enough time to get everything done. No different from usual really.

Tried to get hold of the copies of some x-rays my son had last year. I phoned the hospital to ask if the copies were ready, only to be told by a very helpful woman that I needed to go there personally to ask the same question. I protested, ‘But you (The hospital – not this particular dunderhead) gave me this number and said to call before I came.’ ‘Well, you have to come anyway, we’re too busy.’ So she wanted me to waste my time, turn up at the hospital, open my mouth and ask the same thing, so she, in turn would have to go and look for the copies, come back and tell me that they are not ready, again. Could she not have just looked in the first place while I was on the phone? I mean, it would have been the same thing. Obviously not.

Now, I shall wander over to the hospital and ask the same question. I’m just waiting to be told that I should have phoned first.

The above is an example of Italy at it’s worst. It is not always like this and I’ve been pleasantly surprised on a few occasions by real efficiency, when I was expecting a real disaster. You never know here, and that’s part of the ‘fun’.

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Comments

No Responses to “A gap and Italian ‘fun’”
  1. Chris V. says:

    I think inept Hospitals aren’t unique to Italy my friend. I run into ridiculous mix-ups here in the US at OUR hospital too. Perhaps this is universal?

  2. caesar says:

    At the risk of sounding very political this week, I think most hospitals would rather you only got this message. Stick at it.

  3. Alex says:

    Thanks caesar! I needed that little joke :-)

  4. Alex says:

    Christian – you are right, hospitals do seem to be strange all over this old world. I’ve heard some equally daft stories about UK mix-ups and ‘worthy’ employees! You have been blogging a bit about ‘bosses’ recently – how about a real nightmare – hospital bosses!! Bosses and hospitals seem to be up the creek just about everywhere ;-)

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